Senior Manager - Patient Access and Engagement Solutions
Company: Fred Hutchinson Cancer Center (Fred Hutch)
Location: Seattle
Posted on: May 4, 2024
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Job Description:
Senior Manager - Patient Access and Engagement Solutions
Job ID
24712
Type
Regular Full-Time
Location
US-WA-Seattle
Category
Information Technology
Overview
Fred Hutchinson Cancer Center is an independent, nonprofit
organization providing adult cancer treatment and groundbreaking
research focused on cancer and infectious diseases. Based in
Seattle, Fred Hutch is the only National Cancer
Institute-designated cancer center in Washington. With a track
record of global leadership in bone marrow transplantation,
HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred
Hutch has earned a reputation as one of the world's leading cancer,
infectious disease and biomedical research centers. Fred Hutch
operates eight clinical care sites that provide medical oncology,
infusion, radiation, proton therapy and related services, and
network affiliations with hospitals in five states. Together, our
fully integrated research and clinical care teams seek to discover
new cures to the world's deadliest diseases and make life beyond
cancer a reality. At Fred Hutch we value collaboration, compassion,
determination, excellence, innovation, integrity and respect. These
values are grounded in and expressed through the principles of
diversity, equity and inclusion. Our mission is directly tied to
the humanity, dignity and inherent value of each employee, patient,
community member and supporter. Our commitment to learning across
our differences and similarities make us stronger. We seek
employees who bring different and innovative ways of seeing the
world and solving problems. Fred Hutch is in pursuit of becoming an
anti-racist organization. We are committed to ensuring that all
candidates hired share our commitment to diversity, anti-racism and
inclusion. The Senior Manager - Patient Access and Engagement
Solutions is responsible oversee planning, management,
implementation, and evaluation of all aspects of the applications
systems portfolio to ensure system availability on a 24/7/365 basis
and to meet current and anticipated organizational requirements by
monitoring service level agreements and identified Key Performance
Indicators. Establish policies, protocols, and procedures to ensure
the stability and availability of applications to support the
overall business continuity plan. The Senior manager manages
applications governance and program management functions to ensure
processes are followed across the portfolio for on time and on
budget project delivery. Conduct process improvement initiatives by
systematically analyzing complex areas of concern and present
innovative solutions to support overall strategic objectives.
Understand strategic initiatives to identify technology enablers to
create a project roadmap. Facilitate collaboration sessions with
strategic partner organizations to coordinate resources, understand
integration requirements between systems, and establish priorities
in support of Fred Hutchison's strategic plan. Maximize software
utilization with current systems and when necessary, conduct an
assessment that includes calling out potential risks and
implications in design, integration, clinical and operational
workflows, security and privacy risks, regulatory compliance risks,
and financial implications. This is a hybrid position. Most of the
work will be done remotely but, the senior manager will be required
to come into the office for leadership meetings and operational
aspects of the position.
Responsibilities
Qualifications
Required:
Our Commitment to Diversity
We are proud to be an Equal Employment Opportunity (EEO) and
Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer.
We are committed to cultivating a workplace in which diverse
perspectives and experiences are welcomed and respected. We do not
discriminate on the basis of race, color, religion, creed,
ancestry, national origin, sex, age, disability (physical or
mental), marital or veteran status, genetic information, sexual
orientation, gender identity, political ideology, or membership in
any other legally protected class. We are an Affirmative Action
employer. We encourage individuals with diverse backgrounds to
apply and desire priority referrals of protected veterans. If due
to a disability you need assistance/and or a reasonable
accommodation during the application or recruiting process, please
send a request to Human Resources at hrops@fredhutch.org or by
calling 206-667-4700.
Keywords: Fred Hutchinson Cancer Center (Fred Hutch), Shoreline , Senior Manager - Patient Access and Engagement Solutions, Executive , Seattle, Washington
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